Questions
Can't find it? Email hello@bulksockery.com — we reply within 1 business day.
What's included in the price?
Your design proof, production, import duties, freight and delivery to any address in the lower 48 states. There are no setup fees or separate shipping charges.
How long does it take?
Standard orders arrive about 7–9 weeks after you approve your proof. Rush takes about 3–5 weeks. Ready-to-ship stock leaves our US warehouse in 1–3 business days.
What is the minimum order?
50 pairs per design for most custom styles, 100 for grip socks. Ready-to-ship stock is sold by the case.
Can I mix sizes and colors?
Yes. Mix S/M and L/XL in one order at no extra cost. Each design can use up to 4 yarn colors, including your logo.
Where are the socks made?
Custom socks are knit at our partner mill in Liaoyuan, China, and ship to you from our US warehouse.
What if I don't like the proof?
We revise it until you're happy — two revisions are free. You only pay after you approve the proof, so if it still isn't right, you owe nothing.
How do I pay?
After you approve your proof we email a secure invoice you can pay by card or bank transfer (ACH). Repeat business accounts can ask for net-30 terms.
Is sales tax included?
Prices don't include sales tax. We add it only where we're required to. Buying for resale or tax-exempt? Send us your certificate and we won't charge it.
How will I know where my order is?
We email you at each step: proof, invoice, production started, photos before shipping, and UPS tracking when it leaves our US warehouse.
How do I reorder?
Reply to any email about your last order, or send a request with your order number. We keep your design and specs on file, so a reorder skips the proof.
Can I get a physical sample first?
Yes. Our sample kit has our main styles and materials, ships from our US warehouse, and its price comes off your first order.
Do you ship to Alaska, Hawaii or Canada?
Yes, quoted separately. Prices on the site include delivery to one address in the lower 48 states. Shipping to several addresses is quoted separately too.
Can you make kids' socks or licensed designs?
Not yet for kids' sizes (under 12). We can't produce sports league, character or other licensed designs without a license from the owner.